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Proudly serving Marstons Mills, MA and the surrounding area since 1983

Customer Testimonials

Composite Score

Quality

Customer Service

Value

Review Date: 04/07/2021 | Author: Arnold T.

Comments: Highly reccomend

Review Date: 08/20/2020 | Author: Msrk W.

Comments: Excellent, professional,

Review Date: 08/07/2020 | Author: Janet H.

Comments: Always returns calls right away.Explains the work being done.Shows up on time.

Review Date: 07/30/2020 | Author: Barb G.

Comments: Great experience

Review Date: 07/27/2020 | Author: Diane E.

Comments: Knowledgeable, and courteous. I am pleased we found him. He knew exactly what needed to be done and got our system running again. Thanks Joe

Review Date: 07/23/2020 | Author: Joseph D.

Comments: Excellent service.

Review Date: 07/01/2020 | Author: Ellie W.

Comments: Very knowledgeable,courteous, kept me up to date on arrival time and very reasonable priced. Would highly recommend him.

Review Date: 06/30/2020 | Author: Mary H.

Comments: Joe was prompt, thorough & shared good advice for properly maintaining our systems.

Review Date: 06/26/2020 | Author: Helen D.

Comments: very professional arrived on time and completed work on time as discussed cleaned up his entire work area would recommend to anyone

Review Date: 06/25/2020 | Author: John E.

Comments: I tried for days for a company to work on ac, and I called Joe Cool he answered the phone right away . Was at house within hours. fixed the problem . Asked him to return in fall to fix issues that the company that installed it did wrong. Thanks Joe

Review Date: 05/31/2020 | Author: Patrick H.

Comments: Very happy from start to finish. I had a quote and installation done all within less than a weeks time. Prices were very fair and all my questions were answered. Everything was done neatly and efficiently. I will definately be recommending and using Joe Cool for years to come. Thank You

Review Date: 05/10/2020 | Author: Bill C.

Review Date: 10/15/2019 | Author: Robert V.

Comments: Answered phone calls, showed up on time, did what he said , price was competitive. It s only been a month but everything is working so far ,

Review Date: 09/27/2019 | Author: Alva E.

Comments: Sandra H. in Falmouth hit the nail on the head. Joe was prompt, personable and affordable. He's coming back in the spring to do some more work for me.

Review Date: 09/09/2019 | Author: Sandra H.

Comments: Joe was prompt,personable,and affordable.I would definitely call him for help again. He was dynamite!

Review Date: 09/07/2019 | Author: William F.

Comments: Joe was extremely helpful, spending extra time helping to solve a problem that he doesn't normally deal with.

Review Date: 08/21/2019 | Author: Ellery P.

Comments: Positive experience

Review Date: 08/19/2019 | Author: Rick F.

Comments: good guy

Review Date: 08/14/2019 | Author: Mike C.

Comments: He came when no one else would. No yearly service contract request as many others did and most important he new what he was talking about and asked questions about the problem. All the others were reception people who wanted to set up appointments for the following week.

Review Date: 08/02/2019 | Author: Jon R.

Comments: Joe was easy to schedule. He followed up on my request immediately via txt message and also confirmed appointment prior with txt and voicemail. Joe arrived slightly late for our appointment but was sure to call and let me know. Both he and his wife assistant were courteous and respectful of me and my home. I plan to rehire joe for future jobs.

Review Date: 07/24/2019 | Author: Linda K.

Comments: Joe was very knowledgeable and friendly.

Review Date: 07/23/2019 | Author: Tony C.

Comments: Joe Responded within a few minutes. Although the temp was high and I could not get anyone to come out for several days, to two weeks, Joe came to my house within a half hour. He had our system up and running in less than an hour. We have some issues with our old system, but Joe said that any repairs were not immediately necessary, and could wait until the fall. Our initial repair was less than $300.00 and has been working flawlessly, even through this past "heat wave". I highly recommend Joe!

Review Date: 07/22/2019 | Author: Irina B.

Review Date: 07/22/2019 | Author: Mary W.

Comments: Joe came immediately and assessed the problem. He did not rush through but took time to check multiple issue possibilities. He took time to explain options for repair and a plan for the future to maintain the operation of our system. He came on the hottest day of year with two follow up calls to insure we were in a cool house with a system working. He is a true professional and down to earth guy who takes care of his clients. Heâ s also a local businessman....always good to give the independent owner your patronage.

Review Date: 07/20/2019 | Author: Richard L.

Comments: Prompt and friendly service- identified problem and he had the right part.Back in business in a hurry!

Review Date: 07/19/2019 | Author: Mary W.

Comments: No comment.

Review Date: 07/11/2019 | Author: Maureen C.

Comments: Good followup after installation

Review Date: 07/10/2019 | Author: Beth B.

Review Date: 07/08/2019 | Author: Janet D.

Comments: Joe went above and beyond the scope of his work. Not only did he recommend other professionals he arranged to have work done promptly and efficiently. Extremely kind and caring even when I was about to lose my mind with a tight deadline. Highly recommend his service!

Review Date: 06/24/2019 | Author: Michael H.

Comments: Virtuous, on time and excellent work. I highly recommend Joe Cool.

Review Date: 03/13/2019 | Author: Jinny R.

Comments: He did a really good job.

Review Date: 03/04/2019 | Author: Betty T.

Comments: Great communicator, polite, on time. Explained everything to me in terms I could understand. Highly recommend and will definitely use again.

Review Date: 02/20/2019 | Author: Spencer D.

Comments: Joe is a true professional through and through. I contacted Joe for a emergency service on my oil furnace at 6:30pm on a Wednesday night in February. Joe was prompt and very thorough. He checked all major components to ensure that not only did it work as it should but that it was left in safe operating condition for years to come due to his inspection. There s not many contractors out there like Joe who will go above and beyond. Thank you so much Joe! I ll be using joe for future routine services going forward and I highly recommend him.

Review Date: 09/27/2018 | Author: Timothy p L.

Comments: Prompt response - very professional - highly recommend!!!

Review Date: 08/24/2018 | Author: Kathy P.

Comments: Quick response. Fixed our A/C in short order. Would definitely use again.

Review Date: 08/16/2018 | Author: Jan L.

Comments: I was vacationing in Cape Cod at my brother's newly purchased home when we discovered the A/C was dead. Joe responded very quickly, was kind and courteous, and had a brand new unit installed within 36 hours of contacting him. I highly recommend him!

Review Date: 08/12/2018 | Author: Andy H.

Comments: Joe responded to my quote request within a very short time period, I was able to send him my system info per text with pics , and set up an appointment with him. He came promptly and was able to fix an 18 year old unit at his first visit . He was very courteous and was very responsive during the whole process. This all happened during the warmest time of the year and my AC unite has been working great for more then a week now . Matter of fact it has been working better then any time I have owned my house. I would highly recommend Joe Cools services Andy

Review Date: 08/07/2018 | Author: David B.

Comments: I have a house in South Yarmouth and called Joe about my central A/C which wasn't working well. He was out the very next day by noon and quickly assessed the problem. Within the hour, Joe repaired my A/C and I had cold air again. His prices are very reasonable and I will be using his services again in the future.

Review Date: 08/01/2018 | Author: Brian M.

Comments: Joe is very personable and considerate in his manner and ways.

Review Date: 07/31/2018 | Author: Judy B.

Comments: He came right away. Found the problem and repaired it quickly.

Review Date: 07/31/2018 | Author: Martin S.

Comments: He was knowledgeable and fixed our Problem quickly and at a reasonable cost. I would recommend him to anyone.

Review Date: 07/30/2018 | Author: Noel J.

Comments: Very knowledgeable and professional. He was on time and delivered as promised. Would definitely recommend him and use him again for my air conditioning needs.

Review Date: 07/26/2018 | Author: Tim R.

Comments: Very reliable. Showed up on time. Performed the work as promised for the price that was promised. In addition fixed some issues that the previous AC company neglected to do. We will hire Joe for all of our AC needs from now on.

Review Date: 07/24/2018 | Author: Susan R.

Comments: Joe was able to troubleshoot my inoperable A/C unit and rendered it fully operable within minutes - and for a very reasonable service charge! Will definitely have him handle all my future A/C needs!

Review Date: 07/17/2018 | Author: Jim D.

Comments: Joe responds as prompt as any contractor I have ever dealt with. He diagnosed and resolved the issue with my 15 year old system. I was so impressed with my overall experience I plan on having him do the replacement of my AC unit and furnace. He even pointed out that I can get an interest free loan to make the payments easier. Great guy. Knows his stuff and PROMPT.

Review Date: 07/12/2018 | Author: Paul A.

Comments: Joe is good at responding, and did a great job fixing our A/C at short notice. I would definitely use him again.

Review Date: 07/11/2018 | Author: Marie M.

Comments: Came when promised. Repaired an old central air compressor. saved he day. '

Review Date: 07/11/2018 | Author: Jack S.

Comments: Answered my call promptly. Came next day. Fixed my problem. Nice guy.

Review Date: 07/09/2018 | Author: Leslie M.

Comments: During a long jot spell of days,, we called at the last minute when our central air stopped working. Joe came that day and fixed the system. Great job.

Review Date: 07/05/2018 | Author: Catherine R.

Comments: Joe came when no one else would. I have an infant in my household and during this heatwave we needed our air conditioning. Thank you!

Review Date: 07/01/2018 | Author: Mary Z.

Comments: Quick response knowledgeable offered mutiple options

Review Date: 07/01/2018 | Author: Stanley L.

Comments: He showed up when he said he would. He found the problem right away and fixed it. He also answered the phone when I called him instead of getting a recording.

Review Date: 07/01/2018 | Author: Lisa W.

Comments: Replied quickly, much appreciated!

Review Date: 06/27/2018 | Author: Karen W.

Comments: Excellent service. He discussed a number of options and made good recommendations. The work was completed quickly and professionally. I am very happy with my new central air!

Review Date: 06/26/2018 | Author: Joe M.

Comments: Joe is very sufficient in his job., cleaned and He did a good job, in other words, a PRO! I was very happy with his job, and I am recommending him.

Review Date: 06/25/2018 | Author: Russell R.

Comments: Excellent service

Review Date: 06/19/2018 | Author: Bill E.

Comments: Excellent service. Joe is very resourceful and did a great job. I will recommend him to anyone .

Review Date: 03/10/2018 | Author: Bill P.

Review Date: 12/15/2017 | Author: Dorothee B.

Comments: Professional service with expert installation. Excellent customer service and communication skills. Maintained a clean work environment and installed the central air conditioning system as promised in the required time frame. Very satisfied customers who will use his services from now on to service our systems. Thanks Joe!

Review Date: 12/03/2017 | Author: Carolyn S.

Comments: NICE MAN ,NICE JOB

Review Date: 11/23/2017 | Author: Sue M.

Comments: Joe got right back to me once I put in a call. Once we figured out a time he could be here, he showed up as promised. He even gave us an extra belt for the furnace when he came back to replace the belt. He was overall very quick, affordable and friendly. Happy I hired him.

Review Date: 11/14/2017 | Author: David T.

Comments: Joe, was excellent, highly reccommend him to anyone.

Review Date: 11/10/2017 | Author: Pedro S.

Comments: Joe did a great job i called him and he was here next day. My furnace had a problem and i had no heat. He fixed the problem quickly and efficiently. Very happy with his services will recommend his services to neighbors and friends.

Review Date: 11/03/2017 | Author: Dennis B.

Comments: fast and efficient

Review Date: 09/05/2017 | Author: Adrian D.

Comments: Joe responded to my initial HomeAdvisor inquiry within minutes. He was on time for the estimate appointment, and performed the job as scheduled. I also appreciate his post-job follow up. I'm indeed a happy customer and highly recommend him.

Review Date: 08/06/2017 | Author: Thomas W.

Comments: Was on time, knowledgeable and diagnosed the problem as a faulty thermostat.

Review Date: 12/11/2017 | Author: David H.

Comments: He responded right way on a Saturday, and got the job completed. We couldn't be happier .

Review Date: 12/11/2017 | Author: Aidan M.

Comments: I had an emergency in the property that I bought- far away. I had people working on the house. The first cold day of the year. Joe got right back to me the same day. It was a late Saturday- he was able to go out to the property about an hour later and got everything up and running. Prices were fair did what he said he would do and helped me in a Jam.

Review Date: 08/25/2017 | Author: Pete O.

Comments: He did what he said he would. He should up when he said he would. The price stayed what he said it would. He was great and I have referred him to people I know.

Review Date: 08/25/2017 | Author: Leo C.

Comments: Joe is a great guy. I was in a pickle and he saved me. He is quick, does great work & is very clean.

Review Date: 08/25/2017 | Author: Bernadette X.

Comments: I appreciated his honesty & integrity. He helped me do a minor repair for now. I know it needs to be replaced and will definitely have him back when I am ready to do that. I would refer him to everyone!

Review Date: 08/06/2017 | Author: Antonio ..

Comments: He came on time, did the work, and left, good guy!

Review Date: 07/27/2017 | Author: Liberty X.

Comments: No comments

Review Date: 07/27/2017 | Author: Karen X.

Comments: He is very efficient. He comes when he says he will. He even did my furnace for me a few years ago. He does a great job!